Partner Success Manager

Besides developing an amazing tool for eCommerce, we are also working hard at OptiMonk on building an exemplary customer care organization. We are one of the best-kept secrets of the Hungarian startup scene. Did you know that OptiMonk is in the Top 100 of thousands of Shopify apps?

And we’re currently looking for a Partner Success Manager to be part of the Customer Care Team

We create an awesome and productive team environment, and we really look after our colleagues. To find out how hit the apply button below.👇

APPLY

Developing and maintaining a solid and trusting relationship between major customers and OptiMonk

Join our team and let’s revolutionize eCommerce together!

Partner Success Manager

What are the main tasks of a partner success manager?
- as we see it -

Resolve any issues and problems faced by customers and deal with complaints to maintain trust

As a marketing tool, we are looking for someone who can advise our key clients on industry issues

Acquire a thorough understanding of key customer needs and requirements

Organize and hold meetings with the account owners if necessary, give product training to the team

About OptiMonk:

In 2014, OptiMonk was born — the first international startup of the Innonic Startup Studio in Debrecen. From the beginning, we focused on a strong, clear mission: to personalize to world of eCommerce. 
 
Before long, we grew from a simple exit-intent solution to powerful conversion optimization and lead generation platform. Today, we can proudly say that 40,000+ websites in 150+ countries use OptiMonk. More than 50% of our customers are US-based, and in 2021 our Annual Recurring Revenue was $2,4M. 

We believe that great goals can only be achieved by inspiring people who are ready to change the world. We’re a group of passionate people who consider OptiMonk more than just a place to work. It’s part of our life. We love what we do, which means everyone shows up with a smile. 

Why is it worth your while?

That is enough for us, let's see..

Internationally successful product

We have users from over 150 countries, which means we get to interact with many cultures. It's always amazing to see how people think about startups from different regions. 

Inspiring team & culture

You’ll spend your time with 47 motivated, intelligent young people from different countries—our average age is 28! Our leadership team is motivated, determined, and committed to self-improvement, which means they’re great at supporting their teams—both professionally and personally. 

Working at OptiMonk is like being part of a close-knit family, where you can actually be yourself. We are sure you'll love our AWESOME core values.

Professional growth

Our team is dedicated to supporting new members. And we also care about your career growth by providing different options to learn, like unlimited free books, coaching, professional & language courses. 

Érdekel mit csinál nálunk

egy growth hacker?

We are looking for a

APPLY

Full-time - Budapest - Debrecen - Remote

Be a part of it all

The joy and pride of building something from scratch is sure to fill you up with a positive energy. This energy will not only make you feel good about yourself, but also reward you in the long term when the organization is well-established and steadily growing. This means living the high highs, low lows, and everything in between.

Modern offices & remote team:

You can join us at our offices in Budapest or Debrecen. We provide plenty of space to collaborate with other teammates, but you’ll also have a peaceful desk for focused work. Moreover, if you want to meet people from different cultures and improve your communication skills, this is your place.

Or just create your own workstation at your home. It's your choice. As a SaaS company with colleagues all around the world, working from home is totally fine. 

Salary depends on expectations and responsibility 

We could say competitive wage. But suffice it to say: we won't be ungrateful if we see your commitment & talent.

We have big goals and we can now offer a valuable stock option to those who join us

Partner Success Manager

Besides developing an amazing tool for eCommerce, we are also working hard at OptiMonk on building an exemplary customer care organization. We are one of the best-kept secrets of the Hungarian startup scene. Did you know that OptiMonk is in the Top 100 of thousands of Shopify apps?
And we’re currently looking for a Partner Success Manager to be part of the Customer Care Team
We create an awesome and productive team environment, and we really look after our colleagues. To find out how hit the apply button below.👇

APPLY

We are looking for a

Full-time - Budapest - Debrecen - Remote

Product Marketer position

Developing and maintaining a solid and trusting relationship between major customers and OptiMonk

What are the main tasks of a product marketer?
- as we see it -

Resolve any issues and problems faced by customers and deal with complaints to maintain trust

As a marketing tool, we are looking for someone who can advise our key clients on industry issues

Organize and hold meetings with the account owners if necessary, give product training to the team

Acquire a thorough understanding of key customer needs and requirements

What are the main tasks of a partner success manager?
- as we see it -

Sounds great so far? Excellent! Let's speed this up...

...and here are our expectations:

You have at least 2 years experience in the field of Customer Service/Project Management

Big Plus:

Customer-focused mindset: you like to help other people and it doesn’t bother you to tell the same story for the 20th time

You are fluent in English and in Hungarian, both in written and verbal communication. Our main customer base is the US market

  • Experience with or knowledge of the SaaS industry 
  • Experience with or knowledge of the eCommerce industry 
APPLY

You are dynamic and a fast learner: our product evolves and grows, so it is a good challenge to keep up your expert status to provide the best service for our customers

Why is it worth your while?

That is enough for us, let's see..

Internationally successful product

We have users from over 150 countries, which means we get to interact with many cultures. It's always amazing to see how people think about startups from different regions.

Inspiring team & culture

You’ll spend your time with 47 motivated, intelligent young people from different countries—our average age is 28! Our leadership team is motivated, determined, and committed to self-improvement, which means they’re great at supporting their teams—both professionally and personally. 

Working at OptiMonk is like being part of a close-knit family, where you can actually be yourself. We are sure you'll love our AWESOME core values.

Professional growth

Our team is dedicated to supporting new members. And we also care about your career growth by providing different options to learn, like unlimited free books, coaching, professional & language courses.

Be a part of it all

The joy and pride of building something from scratch is sure to fill you up with a positive energy. This energy will not only make you feel good about yourself, but also reward you in the long term when the organization is well-established and steadily growing. This means living the high highs, low lows, and everything in between.

Modern offices & remote team:

You can join us at our offices in Budapest or Debrecen. We provide plenty of space to collaborate with other teammates, but you’ll also have a peaceful desk for focused work. Moreover, if you want to meet people from different cultures and improve your communication skills, this is your place.

Or just create your own workstation at your home. It's your choice. As a SaaS company with colleagues all around the world, working from home is totally fine.

Salary depends on expectations and responsibility 

We could say competitive wage. But suffice it to say: we won't be ungrateful if we see your commitment & talent. We have big goals and we can now offer a valuable stock option to those who join us.

About OptiMonk:

In 2014, OptiMonk was born — the first international startup of the Innonic Startup Studio in Debrecen. From the beginning, we focused on a strong, clear mission: to personalize to world of eCommerce. 
 
Before long, we grew from a simple exit-intent solution to a powerful conversion optimization and lead generation platform. Today, we can proudly say that 40,000+ websites in 150+ countries use OptiMonk. More than 50% of our customers are US-based, and in 2021 our Annual Recurring Revenue was $2,4M. 

We believe that great goals can only be achieved by inspired people who are ready to change the world. We’re a group of passionate people who consider OptiMonk more than just a place to work. It’s part of our life. We love what we do, which means everyone shows up with a smile. 

You will work with these guys:

Are you interested? Check out your future leaderds who are waiting for you:

She knows the PPC and Growth Hacking inside out.

Gergő Gyulai

Balázs Tar

Péter Józsa

She knows everything about content marketing.

He just loves processes, strategy, and all parts of marketing.

Join our team and let’s revolutionize eCommerce together!

APPLY

© 2022- All rights reserved.

Sounds great so far? Excellent! Let's speed this up...

...and here are our expectations:

You have at least 2 years experience in the field of Customer Service/Project Management

You are fluent in English and in Hungarian, both in written and verbal communication. Our main customer base is the US market

Customer-focused mindset: you like to help other people and it doesn’t bother you to tell the same story for the 20th time

Big Plus:

APPLY
  • Experience with or knowledge of the SaaS industry 
  • Experience with or knowledge of the eCommerce industry 

You are dynamic and a fast learner: our product evolves and grows, so it is a good challenge to keep up your expert status to provide the best service for our customers

You don't shy away from new challenges even if they are out of your comfort zone

You can work remotely for longer periods if needed

You can work remotely for longer periods if needed

You don't shy away from new challenges even if they are out of your comfort zone

Anticipating key account changes and improvements

Ensure loyalty and a lengthy relationship, with the overarching aim for the customer to receive the most out of the product and/or service

Observe and make case studies and work in close collaboration with the marketing team, identifying industry trends

Participate in the Upsell - upgrade processes, provide full service

Strategic planning to improve client results, prepare reports on account status

Anticipating key account changes and improvements

Ensure loyalty and a lengthy relationship, with the overarching aim for the customer to receive the most out of the product and/or service

Observe and make case studies and work in close collaboration with the marketing team, identifying industry trends

Participate in the Upsell - upgrade processes, provide full service

Strategic planning to improve client results, prepare reports on account status

© 2022- All rights reserved.